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There is absolutely NO obligation to use our products. We want customers to use our products because they WANT to, not because they're FORCED to.

You can always go back to OEM or your current supplier if you you are unsatisfied for any reason. Stop paying ridiculous prices for OEM toner cartridges and start saving your office money!
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We'll gladly refund your money and pick up the cartridge if you are not 100% satisfied with the performance of our products.
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OEM products are guaranteed for one year from the date of purchase. Many compatible cartridges you'll find on the internet barely offer warranties if they offer one at all. And then, it's a hassle to return it.

WE GUARANTEE OUR PRODUCTS FOR LIFE! If your cartridge is defective, we'll replace it and refund you the unused portion. Fair for you. Fair for us. A great all around solution and you ALWAYS get what you pay for!
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Unlike internet companies, we can usually respond and resolve the problem the same day!
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Defective products are unfortunate, but they shouldn't cost you even more money. No holding for customer service only to get a customer service rep that asks question after question.

If you have a defective SkylineDirect toner cartridge, we can get a new one on the way in less than one minute. Just let us know what model the cartridge or printer is and we'll take care of the rest.
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Don't waste time repackaging cartridges and filling out UPS return labels. Just call or email us and we'll pick up any empty cartridges you have for free - with or without the original boxes and packaging.
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